Privacy Policy

What We Collect

When you create an account, place an order, or interact with this site, we may collect the following types of personal information:

• Your name

• Email address

• Contact details (e.g. phone number, if provided)

• Order and payment history

• Shipping or pickup preferences

• Any other details you provide during the checkout or account process

Payment details are securely processed by trusted third-party providers (e.g. Stripe) — we do not store full credit card information.

Why We Collect It

We use your personal information to:

• Create and manage your account

• Process and fulfil your orders

• Contact you about your order or account

• Improve the customer experience and site functionality

• Comply with legal obligations

We will never sell or share your information with third parties for marketing purposes.

Data Storage & Security

Your data is stored securely using trusted third-party providers and protected using reasonable technical and administrative safeguards to prevent unauthorised access, misuse, or disclosure.

All payments are encrypted and handled via secure, PCI-compliant platforms. We do not store or retain your full card details.

Who Can Access Your Information?

Only authorised personnel with a legitimate need (such as store administrators or fulfilment staff) will have access to your information for the purpose of managing your order or account.

Cookies & Tracking

This site may use cookies and tracking tools to:

• Improve performance and user experience

• Understand how visitors use the website

• Maintain your session while logged in

You can disable cookies in your browser settings, but some features may not function correctly without them.

Communication & Marketing

You may receive emails relating to:

• Your account or order status

• Important store updates

• New product announcements or promotions (if you’ve opted in)

You can unsubscribe from marketing emails at any time using the unsubscribe link included in each email.

Access & Updates to Your Information

You can log in at any time to view or update your personal information.
If you wish to delete your account or request access to the data we hold about you, please contact the store administrator.

Your Rights Under Australian Law

This store complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Under these laws, you have the right to:

• Access the personal information we hold about you

• Request corrections to your information

• Lodge a complaint if you believe your privacy has been breached

For more info, visit www.oaic.gov.au.

Contact

For any questions about this Privacy Policy, or to make a privacy-related request, please contact the store directly using the details provided on the Contact Us page.

Last updated: 3 September 2025